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Operations Management: Processes and Supply Chains, 14th edition

Published by Pearson (May 14, 2024) © 2025

  • Lee J. Krajewski University of Notre Dame
  • Manoj K Malhotra Case Western Reserve University
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Buy nowOpens in a new tab

In this eTextbook — More ways to learn

  • More flexible. Start learning right away, on any device.
  • More supportive. Get AI explanations and practice questions (select titles).
  • More interactive. Bring learning to life with audio, videos, and diagrams.
  • More memorable. Make concepts stick with highlights, search, notes, and flashcards.
  • More understandable. Translate text into 100+ languages with one tap.
$59.94
monthly payments or
pay undefined one-time
Instant access

In this eTextbook — More ways to learn

  • More flexible. Start learning right away, on any device.
  • More supportive. Get AI explanations and practice questions (select titles).
  • More interactive. Bring learning to life with audio, videos, and diagrams.
  • More memorable. Make concepts stick with highlights, search, notes, and flashcards.
  • More understandable. Translate text into 100+ languages with one tap.
$59.94
monthly payments or
pay undefined one-time
Instant access

In this eTextbook — More ways to learn

  • More flexible. Start learning right away, on any device.
  • More supportive. Get AI explanations and practice questions (select titles).
  • More interactive. Bring learning to life with audio, videos, and diagrams.
  • More memorable. Make concepts stick with highlights, search, notes, and flashcards.
  • More understandable. Translate text into 100+ languages with one tap.

Title overview

Operations Management provides a framework for addressing operational processes and supply chain issues. Using a systemized approach, the text focuses on real-world issues and strategies, while offering the hands-on practice needed to take on managerial roles.

The 14th Edition was revised to accommodate courses with varying durations and types of coverage. It features a brand-new Chapter 2 on operations strategy, a rework of Chapters 13 to 15, and a reordering of all chapters for ease of teaching and learning.

New content shows how businesses and business professionals can respond to transformative events, such as COVID-19, inflation and the Ukraine–Russia war, among other international developments.

Table of contents

  1. Using Operations to Create Value
    • Supplement A. Decision-making
  2. Operations Strategy
  3. Process Strategy and Analysis
  4. Quality and Performance
  5. Lean Systems
  6. Capacity Planning
    • Supplement B. Waiting Lines
  7. Constraint Management
  8. Project Management
  9. Forecasting
  10. Inventory Management
    • Supplement C. Special Inventory Models
  11. Operations Planning and Scheduling
    • Supplement D. Linear Programming
  12. Resource Planning
  13. Supply Chain Management
  14. Supply Chain Design
  15. Logistics Management

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