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Smart Retail: Winning Ideas and Strategies From The Most Successful Retailers In The World

4th edition

Richard Hammond

ISBN-13: 9781292082202

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Five Star Service: How To Deliver Exceptional Customer Service

3rd edition

Michael Heppell

ISBN-13: 9781292100203

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Customer Experience: How to design, measure and improve customer experience in your business

1st edition

Alan Pennington

ISBN-13: 9781292148465

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Innovation Book, The: How To Manage Ideas and Execution For Outstanding Results

1st edition

Max Mckeown

ISBN-13: 9781292011905

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