Operations Management: Sustainability and Supply Chain Management, 13th edition

  • Jay Heizer
  • Barry Render
  • Chuck Munson


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For courses in operations management.

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A broad introduction to operations, reinforced with extensive practice problems

Operations Management: Sustainability and Supply Chain Management presents a broad introduction to the field of operations in a realistic and practical manner, while offering the largest and most diverse collection of issues on the market. Solved problems and worked examples found in the 13th Edition provide ample support -- to help readers better understand concepts important to today’s operations management professionals.


For a briefer version without the business analytic modules at the end of the text, see Heizer/Render/Munson’s Principles of Operations Management: Sustainability and Supply Chain Management, 11e (0135173930 / 9780135173930).


Personalize learning with MyLab Operations Management

By combining trusted author content with digital tools and a flexible platform, MyLab personalizes the learning experience and improves results for each student. Operations Management Simulations within MyLab give students hands-on experience in real-world roles, helping them make decisions, think critically, and link course concepts to on-the-job application.

Table of contents


1. Operations and Productivity

2. Operations Strategy in a Global Environment

3. Project Management

4. Forecasting



5. Design of Goods and Services

     Supplement 5: Sustainability in the Supply Chain

6. Managing Quality

     Supplement 6: Statistical Process Control

7. Process Strategies

     Supplement 7: Capacity and Constraint Management

8. Location Strategies

9. Layout Strategies

10. Human Resources, Job Design, and Work Measurement



11. Supply Chain Management

     Supplement 11: Supply Chain Management Analytics

12. Inventory Management

13. Aggregate Planning and S&OP

14. Material Requirements Planning (MRP) and ERP

15. Short-Term Scheduling

16. Lean Operations

17. Maintenance and Reliability



Module A: Decision-Making Tools

Module B: Linear Programming

Module C: Transportation Models

Module D: Waiting-Line Models

Module E: Learning Curves

Module F: Simulation

Module G: Applying Analytics to Big Data in Operations Management

Published by Pearson (February 20th 2019) - Copyright © 2020