Principles of Operations Management: Sustainability and Supply Chain Management, 11th edition

  • Jay Heizer
  • Barry Render
  • Chuck Munson

Principles of Operations Management: Sustainability and Supply Chain Management [RENTAL EDITION]

ISBN-13:  9780135173930

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  • Rental

    A bound printed text you can rent, fulfilled by Chegg. At the end of the rental period, you can choose to keep the text for a flat fee.

  • Paperback

    You'll get a bound printed text.


For courses in operations management.

This ISBN is for the bound textbook, which students can rent through their bookstore.


A broad introduction to operations, reinforced with extensive practice problems

Principles of Operations Management: Sustainability and Supply Chain Management presents a broad introduction to the field of operations in a realistic and practical manner, while offering the largest and most diverse collection of issues on the market. Problems found in the 11th Edition contain ample support -- found in the book’s solved-problems and worked examples -- to help readers better understand concepts important to today’s operations management professionals.


This text is available in two versions: Operations Management, 13th Edition, a hardcover, and Principles of Operations Management, 11th Edition, a paperback. Both books include the identical core Chapters 1—17. However, Operations Management, 13th Edition also includes a Part IV with seven business analytics modules.

This title is also available digitally as a standalone Pearson eText, or via MyLab Operations Management, which includes the Pearson eText. These options give students affordable access to learning materials, so they come to class ready to succeed.  

Table of contents


1. Operations and Productivity

2. Operations Strategy in a Global Environment

3. Project Management

4. Forecasting



5. Design of Goods and Services

    Supplement 5: Sustainability in the Supply Chain

6. Managing Quality

    Supplement 6: Statistical Process Control

7. Process Strategies

    Supplement 7: Capacity and Constraint Management

8. Location Strategies

9. Layout Strategies

10. Human Resources, Job Design, and Work Measurement



11. Supply Chain Management

      Supplement 11: Supply Chain Management Analytics

12. Inventory Management

13. Aggregate Planning and S&OP

14. Material Requirements Planning (MRP) and ERP

15. Short-Term Scheduling

16. Lean Operations

17. Maintenance and Reliability

Published by Pearson (April 1st 2019) - Copyright © 2020