Services provide advice to help people deal with issues and events in their lives, such as debt, benefits, legal problems or careers.
People with serious emotional problems may need counselling, for example to cope with bereavement, abuse or relationships breaking down. Work as an adviser can be face to face with your clients or by phone, sometimes even by email or webchat. Counselling is usually face to face. Many advisers do voluntary work. This can be a good way to gain experience and progress in your career. You don’t always have to have experience of the issue you are advising or counselling on. For example, most drug counsellors have not been users.