Working in alternative and complementary therapies with GCSEs (or similar)

Before you qualify as a therapist, you could work as a receptionist in a clinic, spa or health centre.

In the NHS, you could be a clerk, booking appointments and updating medical records. There may be apprenticeships available.

Example jobs

Spa receptionist
Booking in clients for treatments, answering phones, taking coats, etc.

Ward clerk
Booking in patients for appointments, updating computer records, ordering supplies for the department.

Clinic receptionist
Managing the appointments system, typing up patient reports, inputting data.

Typical working conditions

  • The working environment may be busy and fast-paced.
  • You will work indoors in a clinic, spa, health centre or hospital.
  • You will wear a uniform.

Qualifications needed

You don’t need any specific qualifications, although employers may ask for GCSE English and maths. You need good customer service skills. For spa work, you need to have a smart appearance.

Career path

In a spa, you may be able to progress to a more senior receptionist role or take on some admin duties. You could become a therapist by training in one (or more) of the therapies. In the NHS, you can apply for promotion or move to a clinical support staff position.

General Regulatory Council for Complementary Therapies

Step into the NHS

Help and information for people interested in working in the NHS

The National Apprenticeship Service

Information and advice about becoming an apprentice