Working in the civil service with GCSEs (or similar)
Many jobs in this area are in administration or customer services, dealing with the general public either face to face or in a call centre.
Other jobs are IT-based or practical and some are outdoors. For example, you could work with homeless people in a hostel, with visitors to a library or museum, or be assessing benefits. You could start with an apprenticeship; these are most commonly available in customer service and business administration.
I would like to stay with the council. It’s a place where I feel I can build a career...
Katy Lisova, senior administration officer at a borough council