This course is aimed at individuals in a business administrator role who intend to work in an administrative role in the future. It will help them develop and apply the technical and behavioural knowledge and understanding required to become competent and successful in this role.
This course contains four units.
Please note: all four units are also available to purchase as individual short courses.
By the end of this course you will:
Unit 1 - Business Fundamentals
- Develop a thorough understanding of Business Fundaments, from supporting change in the organisation, business finance and project management to developing and maintaining effective stakeholder relationships.
Unit 2 - Understanding your Employer Organisation
- Explore the internal factors, such as staffing, finance and organisational culture, and external factors, such as political, economic, social technological, legal and environmental, which influence an organisation’s strategy.
Unit 3 - Understanding Personal Effectiveness in an Administrative Work Environment
- Develop knowledge and understanding of the transferable skills and personal attributes that underpin personal effectiveness in an administrative work environment
Unit 4 - Communicating in a Business Environment
- Understand the factors that need to be taken into account and activities to be undertaken when planning business communications.