Principles of Communication and Relationship Management
Overview
With the increase in communications technology, managers are faced with a wider choice of communication methods and a greater challenge of ensuring that communications are effective, timely and meet the needs of diverse audiences.
This course will explore the different forms of communication and the legal requirements for communication in the workplace, how to chair and lead meetings effectively, and how to manage challenging conversations.
Why choose Principles of Communication and Relationship Management?
- Explores the principles of stakeholder management, the impact of emotional intelligence on relationship management, and how to manage cross-team relationships and collaboration.
- Includes video tutorials, interactive quizzes, worksheets and assignments to allow learners to apply their knowledge in work environments.
Course content
