Ordering Information
OASIS
OASIS is our free online service that is available 24/7 to place and track orders, track credits, check price and availability, file claims, generate custom reports and more! Copies of invoices, credits memos and statements can be viewed online instantly, or quickly emailed or faxed.
OASIS orders placed before 1:00 pm Eastern ship the same day if the product is available.
OASIS updates order status, title updates, and tracking information at 12:30 am, 2:00 pm, and 4:00 pm Eastern.
For OASIS Technical Support, email oasis@pearson.com.
PubNet
Order all your Pearson Higher Education titles using one SAN: 200 2175.
Phone or Fax
You can place orders by phone at 800-922-0579 or fax your orders to 800-445-6991. Please do not include credit card numbers on fax orders.
Custom Product Orders
It’s very important to order custom product early! Order at least 4-8 weeks before the first day of class to ensure timely delivery.
- The best way to ensure delivery of all custom products in time for your class start dates is to place your orders as early as possible.
- A good rule of thumb is to place your orders at least eight weeks before classes begin.
- We have our custom books printed based on the quantities ordered.
- In some cases, we don't print the books until we receive your purchase order number and quantity, so getting purchase orders in early is critical.
Pearson will contact you to notify you of your custom adoptions, to discuss your order quantities, and to obtain your purchase order.
Custom titles are easily identifiable by the following ISBN prefixes:
- 978-0536
- 978-0558
- 978-1256
- 978-1269
- 978-1323
- 978-08087
For review and desk copies of Custom Products, see our Review and Desk Copies page.
Credit Card orders
As of December 31, 2016, Pearson will not longer accept credit card information via postal mail, fax, or email.