Operations Management: Processes and Supply Chains, Global Edition, 12th edition

Published by Pearson (August 7, 2018) © 2019

  • Lee J. Krajewski University of Notre Dame
  • Naresh K. Malhotra Georgia Institute of Technology
  • Manoj K Malhotra Case Western Reserve University
  • Larry P. Ritzman

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ISBN-13: 9781292260044
Operations Management: Processes and Supply Chains, Global Edition
Published 2018

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For undergraduate and graduate operations management courses.

 

Operations Management: Processes and Supply Chains provides students with a comprehensive framework for addressing operational process and supply chain issues and uses a systemised approach while focusing on issues of current interest. The 12th Edition provides ample opportunities for students to experience the role of a manager with challenging problems, cases, a library of videos customised to the individual chapters, simulations, experiential exercises, and tightly integrated online resources.

 

Table of contents

  • 1. Using Operations to Create Value 
  • Supplement A: Decision Making 
  • PART I: MANAGING PROCESSES 
  • 2. Process Strategy and Analysis 
  • 3. Quality and Performance 
  • 4. Capacity Planning 
  • Supplement B: Waiting Lines 
  • 5. Constraint Management 
  • 6. Lean Systems 
  • 7. Project Management 
  • PART II: MANAGING CUSTOMER DEMAND 
  • 8. Forecasting 
  • 9. Inventory management 
  • Supplement C: Special Inventory Models 
  • 10. Operations Planning and Scheduling 
  • Supplement D: Linear Programming 
  • 11. Resource Planning 
  • PART III: MANAGING SUPPLY CHAINS 
  • 12. Supply Chain Design 
  • 13. Supply Chain Logistic Networks 
  • 14. Supply Chain Integration 
  • 15. Supply Chain Sustainability 
  •  Appendix: Normal Distribution 

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