Organizational Behaviour: Understanding and Managing Life at Work, 12th edition

Published by Pearson Canada (March 15, 2022) © 2023

  • Gary Johns Concordia University
  • Alan M. Saks University of Toronto

eTextbook

£43.99

  • Easy-to-use search and navigation
  • Add notes and highlights
  • Flashcards help streamline study sessions

Revel

£49.99

  • Inspire engagement through active learning
  • Provide an immersive reading experience
  • Assess student progress with performance insights

Title overview

For courses in Organizational Behaviour.

First published in 1983, Organizational Behaviour is the longest-running, continuously published, and regularly revised organizational behaviour textbook authored in Canada.

Organizational Behaviour is comprehensive - the material is authoritative and up to date and reflects current research and practical concerns. Both traditional subjects (such as expectancy theory) and newer topics (like workplace spirituality, positive organizational behaviour, dirty work, job crafting, cyber bullying, techno stress, positive leadership, virtual teams, collective efficacy, emotional intelligence, creative deviance, mindfulness, crowdsourcing, knowledge hiding, and platforms) are addressed. Balanced treatment is provided to micro topics (covered in the earlier chapters) and macro topics (covered in the later chapters).

Hallmark Features

  • All chapters begin with an Opening Vignette chosen to stimulate interest in the chapter’s subject matter. All of these vignettes concern real people in real organizations. Each vignette is carefully analyzed at several points in the chapter to illustrate the ideas under consideration.
  • In each chapter, students encounter a You Be the Manager feature that invites them to stop and reflect on the relevance of the material they are studying to a real problem in a real organization. Venues range from The RCMP (Chapter 2) and Siemens AG (Chapter 11) to Forever 21 (Chapter 14). Problems range from implementing hybrid work arrangements (Chapter 1), racial bias and managing diversity (Chapter 3), and changing an organization’s culture (Chapter 8) to coping with role overload (Chapter 13). At the end of each chapter, The Manager’s Notebook offers some observations about the problem and reveals what the organization actually did or should do.
  • All chapters contain some combination of the following “Focus” features: Research Focus, Applied Focus, Diversity Focus, Global Focus, and Ethical Focus. These features illustrate or supplement the textual material with material from the practising management literature (e.g., Canadian HR Reporter), the research literature (e.g., Academy of Management Journal), and the popular press (e.g., Toronto Star). They are chosen to exemplify real-world problems and practices as they relate to organizational behaviour.
  • On-the-Job Challenge Questions appear after the Integrative Discussion Questions in each chapter. These questions differ from the other discussion questions in several respects. First, they are based on real issues and problems facing organizations. Second, they are more complex and challenging in that they require students to use their knowledge of all the material in the chapter. Third, these questions are very practical and require students to apply the text material to an actual organization.
  • Each chapter includes at least one Experiential Exercise. These exercises span individual self-assessment, role-playing, and group activities. In addition, to enhance student understanding and encourage discussion and interaction, most of the exercises include a group component in which groups of students work together on an exercise or discuss the results of a self-assessment and answer a series of questions.
  • A Case Study is found in each chapter. The cases are of medium length, allowing great flexibility in tailoring their use to an instructor’s personal style. We have selected cases that require active analysis and decision making, not simply passive description.

New and updated features of this title

  • The new edition of Organizational Behaviour adds substantial new content, features, and pedagogy while remaining faithful to the general format and structure of the prior edition. While the major topics remain in this edition, we have added new content to reflect recent research as well as new and emerging themes in the organizational behaviour literature in every chapter of the text.

Digital features

Important Digital Assets in Revel

  • Mini-Sims: Mini-Sims are short simulations that put students in business roles and give them the opportunity to apply course concepts as they make decisions. Students begin by making a series of decisions to better understand and apply course concepts. The Mini Sim then changes, branching and creating various scenario paths based on the answers given. This provides students with a personalized learning experience and the opportunity to build and develop their critical-thinking skills.
  • Personal Inventory Assessments is a collection of online exercises designed to promote self-reflection and engagement in students, enhancing their ability to connect with concepts taught in principles of management classes.  Each assessment offers students a brief description of its purpose, brief survey questions, a graphical depiction of their own personal results, a detailed explanation of their results, as well as a graphical depiction of the results of their entire class and/or the entire population of students who have taken the assessment. 
  • Current Event Bulletins [Organizational Behaviour in the News] bring currency into your classroom with author-written articles that connect key concepts with real-life current events. Our authors regularly add new or revised articles to ensure that your students have relevant examples to help them engage with the course. 
  • Homework Questions. Instructors consistently tell us that assessing student progress is a critical component to their course and one of the most time-consuming tasks. Vetted, good quality, easy-to-use assessment tools are essential. We have been listening and we have responded by not only creating comprehensive and carefully checked end-of-module and end-of-chapter quizzes, but also creating homework questions for each chapter in our Revel course. These quizzes provide coverage of all Learning Objectives and contain application, critical thinking, and synthesis questions that enable students to assess their comprehension and better prepare for exams.

Table of contents

  1. Organizational Behaviour and Management
  2. Personality and Learning
  3. Perception, Attribution, and Diversity
  4. Values, Attitudes, and Work Behaviour
  5. Theories of Work Motivation
  6. Motivation in Practice
  7. Groups and Teamwork
  8. Social Influence, Socialization, and Organizational Culture
  9. Leadership
  10. Communication
  11. Decision Making
  12. Power, Politics, and Ethics
  13. Conflict and Stress
  14. Environment, Strategy, and Structure
  15. Organizational Change, Development, and Innovation

Author bios

GARY JOHNS is Distinguished Professor Emeritus and Honourary Research Chair of Management in the John Molson School of Business, Concordia University, Montreal, and Adjunct Professor in the Sauder School of Business, University of British Columbia, Vancouver. He has research interests in absenteeism from work, presenteeism, work design, research methodology, and the impact of context on organizational behaviour. He has published in Journal of Applied Psychology, Academy of Management Journal, Academy of Management Review, Academy of Management Annals, Academy of Management Discoveries, Leadership Quarterly, Organizational Behavior and Human Decision Processes, Personnel Psychology, Journal of Management, Annual Review of Organizational Psychology and Organizational Behavior, American Psychologist, Research in Organizational Behavior, Research in Personnel and Human Resources Management, Journal of Organizational Behavior, Journal of Vocational Behavior, Journal of Occupational and Organizational Psychology, International Review of Industrial and Organizational Psychology, Journal of Occupational Health Psychology, Social Science & Medicine, European Journal of Work and Organizational Psychology, Canadian Psychology, Human Resource Management Review, Human Relations, Applied Psychology: An International Review, Journal of Business and Psychology, Canadian Journal of Administrative Sciences, International Journal of Cross Cultural Management, and Cross Cultural Management. Professor Johns is co-author of Organizational Behavior: Understanding and Managing Life at Work (13th Edition, Pearson). He was the recipient of Academy of Management Organizational Behavior Division’s New Concept Award, Society for Industrial and Organizational Psychology’s Edwin E. Ghiselli Research Design Award, the Canadian Society for Industrial and Organizational Psychology’s Award for Distinguished Contributions to Industrial and Organizational Psychology, the Concordia University Research Award, the award for the Best Article published in Human Relations, the award for the Outstanding Paper published in Cross Cultural Management, the Academy of Management Review Decade Award, and the Google Scholar Classic Paper Commendation. Professor Johns is an elected Fellow of SIOP, American Psychological Association, Canadian Psychological Association, Academy of Management, and International Association of Applied Psychology. He is the former Chair of the Canadian Society for Industrial and Organizational Psychology and the former Associate Editor of Journal of Organizational Behavior. Professor Johns is currently on the editorial board of Human Relations. He was formerly on editorial boards of Academy of Management Journal, Journal of Management, Journal of Applied Psychology, Personnel Psychology, Organizational Behavior and Human Decision Processes, Journal of Occupational Health Psychology, Canadian Journal of Administrative Sciences, Journal of Occupational and Organizational Psychology, International Journal of Selection and Assessment, and Applied Psychology: An International Review. Professor Johns held visiting positions at University of Sheffield, University of Oregon, Queensland University of Technology, Australian Graduate School of Management and Australian School of Business (University of New South Wales), Hong Kong University of Science and Technology, Singapore Management University, Australia’s Griffith University, the University of Tasmania, and the University of British Columbia.

ALAN M. SAKS (PhD, University of Toronto) is Professor of Organizational Behaviour and Human Resources Management in the Department of Management at the University of Toronto Scarborough with a cross-appointment to the Rotman School of Management. Prior to joining the University of Toronto, Professor Saks was a member of the Department of Management (now the John Molson School of Business) at Concordia University and the School of Administrative Studies (now the Faculty of Liberal Arts and Professional Studies) at York University. Professor Saks earned an HBA in Psychology from Western University, an MASc in Industrial–Organizational Psychology from the University of Waterloo, and a PhD in Organizational Behaviour and Human Resources Management from the University of Toronto. His research interests include recruitment, job search, training, employee engagement, the socialization and onboarding of new employees, and organizational caring. Professor Saks has published his research in refereed journals such as the Journal of Applied Psychology, Personnel Psychology, Academy of Management Journal, Journal of Organizational Behavior, Journal of Vocational Behavior, Journal of Business and Psychology, and Human Resource Management Review. In addition to Organizational Behaviour: Understanding and Managing Life at Work, he is also the author of Research, Measurement, and Evaluation of Human Resources, Managing Performance Through Training and Development, and co-author of Advanced Introduction to Employee Engagement.

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