Chapter 1 INTRODUCTION1.1 The Nature of Work
1.2 Work System Defined
1.3 Types of Occupations
1.4 Productivity
1.5 Organization of the book
Part I Work Systems and How They Work Chapter 2 MANUAL WORK AND WORKER-MACHINE SYSTEMS2.1 Manual Work Systems
2.2 Worker-Machine Systems
2.3 Automated Work Systems
2.4 Determining Worker and Machine Requirements
2.5 Machine Clusters
Chapter 3 WORK FLOW, BATCH PROCESSING, AND WORK CELLS3.1 Sequential Operations and Work Flow
3.2 Batch Processing
3.3 Defects in Sequential Operations and Batch Processing
3.4 Work Cells and Worker Teams
Chapter 4 MANUAL ASSEMBLY LINES 4.1 Fundamentals of Manual Assembly Lines
4.2 Analysis of Single Model Assembly Lines
4.3 Line Balancing Algorithms
4.4 Other Considerations in Assembly Line Design
4.5 Alternative Assembly Systems
Chapter 5 LOGISTICS OPERATIONS5.1 Introduction to Logistics
5.2 Transportation Operations
5.3 Material Handling
5.4 Quantitative Analysis of Material Handling Operations
Chapter 6 SERVICE OPERATIONS AND OFFICE WORK6.1 Service Operations
6.2 Office Work
Chapter 7 PROJECTS AND PROJECT MANAGEMENT7.1 Projects
7.2 Project Management
7.3 Project Scheduling Techniques
7.4 Project Crashing
7.5 Software for Projects
Part II Methods Engineering and Layout PlanningChapter 8 INTRODUCTION TO METHODS ENGINEERING AND OPERATIONS ANALYSIS
8.1 Evolution and Scope of Methods Engineering
8.2 How to Apply Methods Engineering
8.3 Basic Data Collection and Analysis Techniques
8.4 Methods Engineering and Automation
Chapter 9 CHARTING AND DIAGRAMMING TECHNIQUES FOR OPERATIONS ANALYSIS 9.1 Overview of Charting and Diagramming Techniques
9.2 Network Diagrams
9.3 Traditional Industrial Engineering Charts and Diagrams
9.4 Block Diagrams and Process Maps
Chapter 10 MOTION STUDY AND WORK DESIGN10.1 Basic Motion Elements and Work Analysis
10.2 Principles of Motion Economy and Work Design
Chapter 11 FACILITY LAYOUT PLANNING AND DESIGN
11.1 Types of Production Plant Layouts
11.2 Other Types of Layouts
11.3 Systematic Layout Planning
Part III Time Study and Work Measurement Chapter 12 INTRODUCTION TO WORK MEASUREMENT 12.1 Time Standards and How They Are Determined
12.2 Prerequisites for Valid Time Standards
12.3 Allowances in Time Standards
12.4 Accuracy, Precision, and Application Speed Ratio in Work Measurement
Chapter 13 DIRECT TIME STUDY13.1 Direct Time Study Procedure
13.2 Number of Work Cycles to be Timed
13.3 Performance Rating
13.4 Time Study Equipment
Chapter 14 PREDETERMINED MOTION TIME SYSTEMS14.1 Overview of Predetermined Motion Time Systems
14.2 Methods-Time Measurement (MTM)
14.3 Maynard Operation Sequence Technique (MOST)
Chapter 15 STANDARD DATA SYSTEMS15.1 Using a Standard Data System
15.2 Developing a Standard Data System
15.3 Work Element Classifications in Standard Data Systems
15.4 Analysis of Machine-Controlled Element Times
15.5 SDS Advantages and Disadvantages
Chapter 16 WORK SAMPLING16.1 How Work Sampling Works
16.2 Statistical Basis of Work Sampling
16.3 Application Issues in Work Sampling
Chapter 17 COMPUTERIZED WORK MEASUREMENT AND STANDARDS MAINTENANCE 17.1 Computer Systems for Direct Time Study and Work Sampling
17.2 Computerized Systems Based on Predetermined Motion Times and Standard Data
17.3 Work Measurement Based on Expert Systems
17.4 Maintenance of Time Standards
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