Management: An Introduction, 7th Edition

Table of Contents

Part 1 An Introduction To Managment

1 Managing in organisations   

2 Models of management

Part 1 Case: Apple Inc.  

Part 1 Employability skills  

Part 2 The environment of Mangement

3 Organisation cultures and contexts

4 Managing internationally

5 Corporate responsibility  

Part 2 case: BP   

Part 2 Employability skills   

Part 3 Planning

6 Planning

7 Decision making

8 Managing strategy

9 Managing marketing   

Part 3 case: The Virgin Group  

Part 3 Employability skills   

Part 4 Organising

10 Organisation structure

11 Human resource management   

12 Information systems and e-business

13 Creativity, innovation  and change

Part 4 case: Royal Bank of Scotland

Part 4 Employability skills  

Part 5 Leading

14 Influencing   

15 Motivating  

16 Communicating

17 Teams   

Part 5 case: British Heart Foundation

Part 5 Employability skills   

Part 6 Controlling

18 Managing operations and quality

19 Performance measurement and control

20 Finance and budgetary control  

Part 6 case: Tesco