Administration Assistants are found in all sectors and industries and includes all sizes of organisations from small to large businesses. Assistant administrators have a highly transferable set of knowledge, skills and behaviours that can be applied across the public, private and third sector.
Key responsibilities
An administration assistant carries out routine administrative tasks to support organisational operations, including handling information, supporting meetings and events, using digital systems, and assisting colleagues to ensure day‑to‑day activities run efficiently and to agreed standards.
Example occupations
- Administration assistant
- Business support
- Clerical assistant
- Data clerk
- Office assistant
- Receptionist
Knowledge, skills and behaviours
Learners develop strong professional qualities, including:
- Understanding organisational context, role and responsibilities
- Understanding data and digital systems
- Managing information and data accurately
- Planning and managing routine administrative tasks
- Professional and ethical conduct
- Teamwork and commitment to quality
Progression
This apprenticeship supports progression into a wide range of roles including marketing, communications and sales, data, project management and senior administrator, HR and compliance.
Programme length
12-15 months
Independent learning
1-2 hours per week
Off-the-job training
6 hours per week
Age group
Under 25s
Delivery model
Flexible start dates
I'm really enjoying my apprenticeship, meeting other colleagues that are on the programme in our classroom sessions and having that independent time to go away, do our own coursework and then meet again.
