This apprenticeship supports individuals in Business Administration roles who want to progress their careers. It builds the core administrative and organisational skills needed to improve efficiency and add real value in any business environment.
Key responsibilities
In this role, apprentices support and engage with different parts of the organisation, working with both internal and external customers. They may work independently or as part of a team, with responsibilities that include developing, implementing, maintaining and improving a wide range of administrative services.
Example occupations
- Business Administrator
- Office Support
- Personal Assistant
- Receptionist
- Recruitment Support
Knowledge, skills and behaviours
Learners develop strong professional qualities, including:
- Professionalism
- Personal and interpersonal skills
- Effective communication
- Stakeholder management
- Adaptability
- Accountability and responsibility
Progression
This apprenticeship supports progression into leadership and project management roles, as well as further professional qualifications and wider career opportunities.
Programme length
15-18 months
Independent learning
2-4 hours per week
Off-the-job training
6 hours per week
Assessment organisation
Chartered Management Institute (CMI)
Assessment components
- Knowledge test
- Portfolio-based interview
- Project presentation with Q&A.
Delivery model
Flexible start dates
I'm really enjoying my apprenticeship, meeting other colleagues that are on the programme in our classroom sessions and having that independent time to go away, do our own coursework and then meet again.
