This apprenticeship strengthens the capability of managers responsible for leading teams and delivering projects. Learners build the leadership and operational skills needed to guide their teams effectively, meet objectives and support wider organisational goals.
Key responsibilities
Creating and delivering operational plans, managing projects, leading and managing teams, managing change, financial and resource management, talent management, coaching and mentoring.
Example occupations
- Operations Manager
- Department Manager
- Regional Manager
- National Manager
- Divisional Manager
- Service Lead
- Office Manager
Knowledge, skills and behaviours
Successful apprentices will achieve:
- Level 5 Operations Manager Apprenticeship Standard
- CMI Level 5 qualification in Management & Leadership
- Full member of CMI. Apprentices with 3+ years of management experience can apply for CMI Chartered Manager (CMgr) status
Progression
Level 6 Chartered Manager (Degree) Apprenticeship
Level 7 Senior Leader Apprenticeship
Programme length
15-18 months
Independent learning
3-4 hours per week
Off-the-job training
6 hours per week
Assessment organisation
Chartered Management Institute (CMI)
Assessment components
Professional discussion, underpinned by a portfolio of evidence
Written Project Report, presentation and questions.
Delivery model
Open and closed cohorts available
It's a good networking opportunity, there's a sense of connecting with other people in the organisation, which I enjoy. Decision making and understanding the type of manager I am, has changed my management style as the apprenticeship gives you the skills to do that. It's about confidence, it's helped me see what I'm good at, to see my strengths.
