This apprenticeship programme gives your staff the skills and confidence to lead meaningful change across your services. Through hands‑on experience and expert insight, they’ll learn how to improve processes, boost efficiency, and strengthen patient care. It’s ideal for anyone who wants to influence how services are delivered and make a positive impact every day in roles focused on operational improvement, problem‑solving and service enhancement.
Key responsibilities
Engaging team members in the identification of improvement opportunities and implementing relevant counter measures and controls. Initiating and facilitating improvement activities through to confirmed resolutions and providing expertise in business improvement methods to your Trust.
Example occupations
- Quality Team Coordinators
- Quality Improvement Coach
- Project Coordinators,
- Quality Assurance/Risk Manager
- Project Managers,
- Data Engineers/Scientists
- Communications and Engagement Managers
- Health & Safety Personnel
- Transition Improvement Managers
- Quality Control Managers.
Knowledge, skills and behaviours
- Engage team members in identifying opportunities for improvement and putting effective countermeasures in place.
- Lead and support continuous quality‑improvement activities from initial analysis through to confirmed resolution, while providing guidance and expertise in quality assurance across your Trust.
Programme length
15-18 months
Independent learning
3-4 hours per week
Off-the-job training
6 hours per week
Assessment organisation
Explosive Learning Solutions (ELS)
Assessment components
- Multiple choice assessment
- Project report, presentation and questioning
- Professional discussion underpinned by a logbook
Delivery model
Flexible start dates
I have more confidence in myself and what I'm doing. Now I've started applying the knowledge and skills I've learnt in my work, and I take the lead in some of the things that I wasn't doing before."
