This apprenticeship supports current and aspiring NHS leaders to build the skills they need to manage people, teams and projects with confidence. As a team leader, you’ll work across departments and collaborate with clinical colleagues, HR, finance and other internal and external partners to deliver safe, efficient and high‑quality patient care.
NHS Leadership Academy
The prestigious Edward Jenner Leadership Programme from the NHS Leadership Academy is embedded within this apprenticeship, giving learners access to nationally recognised leadership development as part of their training.
Key responsibilities
Supporting, managing and developing team members, managing projects, planning and monitoring workloads and resources, delivering operational plans, resolving problems, building relationships internally and externally.
Example occupations
- Supervisor
- Team Leader
- Project Officer
- Shift Supervisor
- Foreperson,
- Shift Manager
- Interim Manager
- Estate Team Leader,
- Care Administration Officer
- Business Manager.
Knowledge, skills and behaviours
Successful apprentices achieve:
- Level 3 Team Leader Apprenticeship Standard
- Edward Jenner Award in Healthcare Leadership Foundations
- CMI Level 3 qualification in First Line Management and Leadership
- CMI Foundation Chartered Manager (fCMgr).
Progression
Level 5 Operations Manager apprenticeship.
Programme length
15-18 months
Independent learning
3-4 hours per week
Off-the-job training
6 hours per week
Assessment organisation
Chartered Management Institute (CMI)
Assessment components
- Presentation with questions
- Professional discussion underpinned by a portfolio of evidence
Delivery model
Open and closed cohorts available
A lot of the early modules that we've done around emotional intelligence and the importance of trust in leadership have helped me to gain a new appreciation of the underlying skills that are helpful to have as a manager and to think about other things that I can draw out to help myself in future management positions."
