With over 12 years' experience working with Higher Education Institutions in the UK, Europe, Middle East and South Africa in publishing, sales and customer experience roles, I lead the Learning Services team. Responsible for designing pedagogically sound curricula, producing high-quality multimedia, supporting seamless integration, and providing ongoing training and support, my team ensures an optimal experience for both students and staff.
I am responsible for the sale and delivery of blended and online Course Development Services. I will start working with you at the beginning of the process, and continue the journey with you through to delivery and launch. I've been working in sales since 2000, and have been at Pearson working with UK Higher Education institutions since 2009.
I've worked at Pearson since 2003 in various editorial, production and operational roles within Higher Education supporting institutions in the UK, Europe, Middle East and South Africa. My role is to ensure that Pearson has the capacity to deliver at scale and to budget by deploying and managing a dedicated project team responsible for end-to-end delivery and implementation of effective, high-quality courses to our partners.
By listening to university staff and Pearson specialists, I determine how best to customise students' learning experiences and then work with the project team to bring it to fruition. I draw from my current pursuit of an Education MA and background in teaching, change management, product development, and learning design.
I'm passionate about designing innovative, student-centred courses that focus on helping learners achieve their goals in the most personalised and effective way possible. I have a unique perspective when designing courses, having worked as a learning designer within both in-house and agency eLearning teams, and as Head of English in a busy secondary school.
My role delivers and deploys accessible, bespoke courses that are richly designed, high-quality and on-budget. I have been an agent of operational change by introducing processes, technologies and workflows to better assist, co-ordinate and drive teams to deliver the optimum course experience.
I’ve worked at Pearson since 2004 in different marketing roles within Higher Education Services. It’s my responsibility to ensure that our course design service continues to develop in line with customer needs. I gather and analyse customer insights to help us improve our service offering.
I ensure students have seamless access to their course and study resources so they have the smoothest experience possible. Before joining Pearson, I worked with higher education institutions to provide technical solutions and support for a variety of projects.
I am responsible for overseeing the editorial development of our online courses. I work closely with authors, editors, the Pearson instructional designers and other project managers to ensure that we produce high-quality, innovative and engaging courses on schedule and within budget! I have nearly five years’ experience in designing, editing and project managing online skills development courses for higher education institutions across the world, and I am passionate about the opportunities that online learning can offer to students.
As Digital Project Manager I manage the schedule, build and quality assurance testing of the course. Working in tandem with the Editorial Project Manager I ensure your content is implemented properly and functions flawlessly.
I've worked in technology for over 20 years, and have been at Pearson since 2009. I've worked in a number of areas of technology, including training, coding, business analysis and enterprise architecture, and am now responsible for the implementation of new technology into the Higher Education business.
I've enjoyed 15 years in UK schools as a senior leader and with Pearson as a schools advisor. My job is to ensure we offer lecturers and learners a service that helps them get the most from Pearson digital products. My team will train and support lecturers and students to ensure they are equipped to get the most from your bespoke courses.
Since I started at Pearson in 2004 I've worked with hundreds of instructors to help find ideal solutions for their teaching needs. This has included digital and print content along with training for our digital learning resources to highlight the potential of these resources, how to integrate them into existing and new modules, and how to maximise the success achieved. More recently I have designed larger-scale training programmes to help achieve goals that are wider than a single person or module team.
Analysing the way in which students use the digital resources you are providing allows us to deliver the most effective learning experience possible. I will create individual reports for each of your courses in order to build a picture of student engagement, participation and achievement alongside further content analyses to pinpoint where students are struggling. Your Training Consultants can then discuss your course with this in mind. I have worked within HE since 2004, as a leader in our sales team and now as part of our customer experience team.