System requirements for MyMarketingExperience

Check the technical requirements you'll need to meet to work in MyMarketingExperience.

Operating systems and browsers

To work in MyMarketingExperience, your computer must meet at least the 56 Kps (kilobits per second) connection speed and be using one of the following operating system and browser configurations.

Windows XP, Vista
Windows 7
Windows 8
Internet Explorer 11
Firefox 45+
Chrome 50+
Mac OS 10.6, 10.7, 10.8 Safari 9
Firefox 45+

To check your operating system, turn on your computer and look for information on your operating system as the computer boots up. You can also find this information in your computer settings. For example, if you have a PC you can look at 'View System Information' in 'My Computer,' which is accessible from the Start menu.

If you're not sure what browser version you're using, launch the browser and select Help from the menu bar. Next, select 'About Browser' (the browser name and the exact wording of the selection will vary) and a window will open with your browser name and version.


You'll need the following applications to use MyMarketingExperience:

Application name PC version Mac version
Adobe Flash Player 10.0 10.0
Adobe Reader 10.0 10.0

Depending on the content at your site, you may also need to download one or more free plug-ins (such as Adobe® Reader®, Macromedia® Flash™, or Macromedia Shockwave®). You can use the Browser Tune-Up to check whether a plug-in is installed. If it's not, or if you need to upgrade your version, you can follow links to download it.