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Operations Management, 10th edition

Published by Pearson (March 2, 2022) © 2022

  • Nigel Slack Warwick Business School, Warwick University
  • Alistair Brandon-Jones University of Bath , School of Management
  • Nicola Burgess University of York

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Revel

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  • Multimedia and practice embedded throughout quality author content help students explore and apply concepts
  • Interactive assignments foster and assess critical-thinking skills
  • Valuable performance insights help tailor instruction

Title overview

Introduce your students to the methods and processes that improve operations in the business environment.

Operations Management, 10th edition is the ultimate guide coming from leading experts in the field, offering ways and strategies to help your students understand and appreciate what is happening within an organisation.

Comprehensive and with a clear structure, the book offers you the practical tools you need, to demonstrate to your students the key concepts surrounding the subject, from theory to practice.

With a plethora of new end-of-chapter case studies and real-world examples, this edition offers study material that will help your students make better sense of how a business works.

Hallmark Features in This Edition

  • Clear structure that makes the content reader-friendly, based on the "Four Ds" model of Operations Management.
  • Practice cases and illustrations, explaining key issues occurring in real operations, support your teaching of the subject both in theory and practice.
  • Offering a blending of qualitative and quantitative perspectives, the text uses examples of both techniques.
  • Critical commentaries and case studies challenge your students' critical thinking skills.
  • A set of problem-type exercises and additional individual and group activities support your students' understanding of the subject.
  • Comprehensive summary and a short list of further reading at the end of each chapter, elaborate and expand on related issues offering additional guidance.

Pearson's webinar series "Changing Perspectives": a conversation regarding the teaching of operations management in the modern world

Authors Nigel Slack and Alistair Brandon-Jones shared their personal views about how the changes in the modern world of operations management have changed the teaching perspective of the discipline.

The webinar also focused on how the authors have adapted the content of their best-selling text "Operations Management" to reflect the changes in the field.

Read our blog post 'Adapting operations management teaching to a changing world' for more information and watch the YouTube video of the webinar.

New and updated features of this title

  • The emphasis on Lean Operations has shifted from Deliver to Develop and towards a more holistic approach to Operations and Improvement, reflecting the change in how Lean is seen as a subject.
  • Problems and applications questions have now been extended to ten for each chapter, helping your students practice Analysing Operations. Model answers for the first two questions can be found on the companion website for this book. The answers to all questions are available to the tutors who have adopted the text.
  • Eleven new end-of-chapter case studies have been included in the existing ones.
  • "Responsible Operations" is a new section included in every chapter, touching on the more important social, ethical, and environmental issues.
  • The "Operations in Practice" examples have been greatly extended and refreshed throughout the book. This edition now includes over a hundred examples.
  • Greater emphasis has been given on the "Worked Examples" in each chapter, providing your students with more help in analysing operations issues.

Digital features

Highlights of the Digital Update for Revel, 10th edition (available 2024)

  • Engaging new examples of operations in practice, covering how operations innovate and embrace social and environmental responsibility or cope with a turbulent environment - and other current modern challenges
  • Examples include Northvolt, a Swedish manufacturer developing green processes to make batteries for electric cars, innovation at Ocado, and the cybersecurity measures at a large European investment fund
  • Two new branching mini simulations, encouraging students to make decisions and see how these play out in each scenario
  • A new case study encourages a discussion of quality management as it explores FareShare, a charity tackling food poverty by redistributing food surplus in the supply chain

Core features of Revel for the 10th Edition (published 2022)

  • The mobile learning environment that replaces the traditional printed text with powerful interactivity and multimedia tools, including video, audio, image content, and more to engage students in their learning
  • 28 videos illustrate key concepts in the operations of real organisations, enabling you to demonstrate a connection between theory and practical applications
  • A friendly writing style and accessible approach help you organise study material into manageable chunks for students
  • Short quizzes can be used for formative or summative assessment, together with a powerful analytics tool, allowing you monitor your students' progress and pinpoint areas for improvement

Highlights of the Digital Update for Pearson eTextbook, 10th edition (available 2024)

  • Engaging new examples of operations in practice, covering how operations innovate and embrace social and environmental responsibility or cope with a turbulent environment - and other current modern challenges
  • Examples include Northvolt, a Swedish manufacturer developing green processes to make batteries for electric cars, innovation at Ocado, and the cybersecurity measures at a large European investment fund
  • A new case study encourages a discussion of quality management as it explores FareShare, a charity tackling food poverty by redistributing food surplus in the supply chain
  • Teaching notes on the new examples and the new case study are being included with the Instructor’s Manual

Features of the Pearson eTextbook for the 10th Edition (published 2024)

  • 28 videos illustrate key concepts in the operations of real organisations, enabling you to demonstrate a connection between theory and practical applications
  • Regular quizzes allow your students to check they have understand the key ideas for each section, encouraging engagement with their own learning progress
  • A friendly writing style and accessible approach helps you organise study material into manageable chunks for students

Find out more about the benefits of Pearson eTextbooks.

Table of contents

  1. Operations management
  2. Operations performance
  3. Operations strategy
  4. Product and service innovation
  5. The structure and scope of supply
  6. Process design
  7. The layout and look of facilities
  8. Process technology
  9. People in operations
  10. Planning and control
  11. Capacity management
  12. Supply Chain Management
  13. Inventory management
  14. Planning and control systems
  15. Operations improvement
  16. Lean operations
  17. Quality management
  18. Managing risk and recovery
  19. Project management

Author bios

Nigel Slack is an Emeritus Professor of Operations Management and Strategy at Warwick Business School, Honorary Professor at Bath University, and 'Honorary Fellow of the European Operations Management Association'. He is an educator, consultant, and writer with a wealth of experience in many sectors.

Alistair Brandon-Jones is a full-chaired Professor in Operations and Supply Chain Management and Head of the Information, Decisions, and Operations Division at the University of Bath, School of Management. He is also an Adjunct Professor for Hult International Business School and Danish Technical University.

Nicola Burgess is a Reader in Operations Management at Warwick Business School. She has worked extensively with public sector organisations to understand Operations Management and Improvement in a public sector context.

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