Administrative Office Management, Pearson New International Edition, 8th edition

Published by Pearson (1 November 2013) © 2014

  • Zane K. Quible Oklahoma State University
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Details

  • A print edition

Title overview

For courses in Administrative Office Management, Office Management, or Administrative Management

Continuing the tradition, Administrative Office Management, 8th edition, offers the most technologically updated text on the market. In combination with technological updates, this comprehensive introduction to office management focuses on what office managers actually do on the job. Dr. Quible's signature easy-to-read style coupled with pedagogical aids throughout systematically explores the full range of office management topics-office environment, employees, systems, and functions.

Table of contents

  • 1. The Managerial Process.
  • 2. The Organizing Process.
  • 3. The Communication Process.
  • 4. Office Layout.
  • 5. Office Environment.
  • 6. Office Equipment and Furniture.
  • 7. Selecting Office Employees.
  • 8. Developing Office Employees.
  • 9. Supervising Office Employees.
  • 10. Motivating Office Employees.
  • 11. Appraising Performance of Office Employees.
  • 12. Analyzing Jobs of Office Employees.
  • 13. Evaluating Jobs of Office Employees.
  • 14. Administering Salaries of Office Employees.
  • 15. Measuring Output of Office Employees.
  • 16. Improving Productivity of Office Employees.
  •  17. Systems Analysis.
  • 18. Computer Technology.
  • 19. Telecommunications Technology.
  • 20. Applications Software.
  • 21. Records Management and Micrographics.
  • 22. Forms Design and Control.
  • 23. Office Reprographics and Mail Services.
  • 24. Quality and Quantity Control.
  • 25. Budgetary and Cost Control.

 

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