How To Argue: Powerfully, Persuasively, Positively, 1st edition

Part 1: The ten golden rules of argument

  1        Golden Rule 1:

            Be prepared   

  2        Golden Rule 2:

            When to argue, when to walk away   

  3        Golden Rule 3:

 What you say and how you say it 

  4        Golden Rule 4:

            Listen and listen again 

  5        Golden Rule 5:

            Excel at responding to arguments 

  6        Golden Rule 6:

            Watch out for crafty tricks 

  7        Golden Rule 7:

            Develop the skills for arguing in public 

  8        Golden Rule 8:

            Be able to argue in writing 

  9        Golden Rule 9:

            Be great at resolving deadlock 

10        Golden Rule 10:

            Maintain relationships 

            Part 2: Situations where arguments commonly arise

11        How to argue with those you love 

12        How to argue with your children 

13        Arguments at work 

14        How to complain 

15        How to get what you want from an expert 

16        Arguing when you know you're in the wrong 

17        Arguing again and again 

18        Doormats 

19        How to be a good winner 

20        To recap