Technology Strategies for the Hospitality Industry, Pearson New International Edition, 2nd edition

Published by Pearson (3 October 2013) © 2014

  • Peter D. Nyheim The Pennsylvania State University
  • Daniel J. Connolly University of Denver
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Title overview

For undergraduate/graduate-level courses in Hospitality Information Systems, and Hospitality Technology.

This text examines technology strategies for the hospitality industry. Exceptionally practical in approach, this edition includes a new chapter on technology in the casino industry and a new chapter on technology for meetings and events. A separate chapter is devoted to planning and investment as students learn what technology exists and how to use it to succeed in the hospitality business.

Table of contents

1.    If You Think You Don’t Need to Know About IT, Think Again!

2.    Using Information Technology to Drive Competitive Advantage

3.    Computing Essentials

4.    Networks and Security

5.    E-commerce

6.    Restaurant Management Systems

7.    Hotel and Resort Technology

8.    Hotel Global Distribution Systems and Channels

9.    Databases

10.  Competing on Knowledge:  How the Power of Information Can Enable Great Things

11.  Technology in the Casino Industry

12.  Technology for the Meetings and Events Industry

13.  Strategic Hospitality Technology Investment

 

APPENDIX I: Sample Request for Proposal (RFP)

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