Working in travel and tourism with Level 3 qualifications such as A Levels or BTECs
You could work as airline cabin crew or as a rep in a resort or holiday centre, in the UK or overseas.
You could be advising customers in a high street travel agency or in a call centre, using your knowledge of the travel industry. If you have skills and qualifications already, such as hair and beauty, childcare or fitness, you could work on a cruise ship.
Example jobs
Air traffic controller
Maintaining contact with air flying crew, ensuring safe take off and landing.
Train driver
Ensuring the train is safe and punctual throughout its journey.
Resort rep
Welcoming customers to the resort, recommending trips, dealing with problems.
Travel/ticket agent
Searching for and issuing travel tickets, advising customers
Cruise consultant
Advising customers by phone, selling cruises.
Things you need to know
Typical working conditions
- The work will be mainly fast-paced and shift work is common.
- You may need to work away from home.
- You may wear a uniform.
Qualifications needed
Career path
Resort reps can become area reps. Cabin crew can become senior stewards. Travel agents (in a shop or call centre) can become team leaders or managers. In any company, there may be opportunities to take head office jobs. These involve less customer contact and possibly less travel, but more management responsibility.
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