Which of the following is an example of a good, rather than a service?

• A. A hard cover book
• B. A hotel room
• C. A good haircut
• D. A car wash

Answer: (A)

Verified step by step guidance

1. Step 1: Understand the difference between a good and a service. A good is a tangible product that can be touched and owned, while a service is an intangible activity or benefit provided to someone.
2. Step 2: Analyze each option to determine if it is a tangible product (good) or an intangible activity (service).
3. Step 3: Consider 'A hard cover book' — it is a physical object that you can hold, so it qualifies as a good.
4. Step 4: Consider 'A hotel room' — this is a service because you are paying for the use of the room temporarily, not owning a physical product.
5. Step 5: Consider 'A good haircut' and 'A car wash' — both are services because they involve performing an activity for the customer rather than providing a physical product.