Pearson+ App Support
Tips for using the Pearson+ mobile app
Devices & system requirements
You can use the Pearson+ app on up to 2 authorised devices at once. For example, if you are using the Pearson+ app on a phone and tablet, that’s 2 devices.
You can also access your eTextbook using the web browser on your computer. Only 1 web browser can access an eTextbook at a time.
You can access eTextbooks and Study Prep in Pearson+ with our free mobile app on your smartphone or tablet.
Download from the Apple App Store
If you prefer to access Pearson+ on your computer, you can use any browser (Google Chrome, Microsoft Edge, Mozilla Firefox, Apple Safari).
You can swap 1 of your 2 authorised devices for a new device each month. Once you’ve made a swap, you won’t be able to do it again until the next calendar month.
The Pearson+ mobile app runs on a wide variety of Apple and Android devices, including:
iPhone®, iPad®, or iPod touch®
iOS 15.0 or later
Download from the Apple App Store
Android smartphones or tablets
Android 6.0 or later
Download from Google Play
You can access eTextbooks and Study Prep in Pearson+ with both Microsoft® Windows and MacOS (OS X) operating systems.
Pearson+ is supported on Google Chrome, Microsoft Edge, Mozilla Firefox, Apple Safari.
Microsoft® Windows 10 system requirements:
- Recommended: Google Chrome
- Also supported: Mozilla Firefox and Microsoft Edge
MacOS (OS X) 10.13, 10.14, 10.15 system requirements:
- Recommended: Apple Safari
- Also supported: Google Chrome and Mozilla Firefox
Using the Pearson+ mobile app
If you already have a Pearson username and password, you’ll all set to start using Pearson+ on any device.
You’ll use the same credentials to access:
- Pearson+ on a browser
- Pearson+ mobile app
- eTextbooks in Pearson+
- Study Prep in Pearson+
- Pearson.com
- MyLab
- Mastering
- Revel
We’ll let you know when we’ve updated something in Pearson+. To see our new features. We’re constantly adding new features, so check back often.
Troubleshooting in the Pearson+ app
If you have an eTextbook plan, but the title you purchased is not in your library, here are a few things to check:
- Did you receive a confirmation email from us when you purchased your eTextbook in Pearson+? If not, your plan may not have been successfully processed.
- Did you sign in with the same username you used when you bought your eTextbook? Check to be sure you’re using the same username and password for all your Pearson products, including Pearson+. You can find your username and password in your Pearson+ welcome email.)
- If your initial access term has ended, you won’t see your eTextbook in your Pearson+ library. If you’d like to access it again, you can buy another access term through pearson.com.
Copy and paste functions are disabled in eTextbooks to protect the authors’ intellectual property. We’re investigating a solution that will allow students to copy small amounts of text, possibly along with citation information. But right now, this feature is not available in Pearson+.
Not all eTextbooks have the audiobook feature yet. To see if the eTextbook you have purchased has an audiobook, go to an open page in your eTextbook and look for the Audio (headphone icon) in the navigation menu. If the icon shows, audio support is available. We’re working to make audio support available in all eTextbooks in Pearson+.
Check your internet connection. Pearson+ needs an internet connection to open links to media and websites. If you don’t have internet access where you are, you can use a mobile hotspot or cell service to access all your Pearson+ study tools.