Managing Business Process Flows, Pearson New International Edition, 3rd edition

Published by Pearson (28 August 2013) © 2014

  • Ravi Anupindi
  • Sunil Chopra
  • Sudhakar D. Deshmukh
  • Jan A. Van Mieghem
  • Eitan Zemel
Products list
£45.99
Instant access

Access details

  • Instant access once purchased
  • Fulfilled by VitalSource
  • For titles accompanied by MyLab/Mastering, this eBook does NOT include access to the platform

Features

  • Add notes and highlights
  • Search by keyword or page
Products list
£76.99
Free delivery

Details

  • A print edition

Title overview

For graduate level courses in Operations Management or Business Processes.
A structured, data-driven approach to understanding core operations management concepts.
Anupindi shows how managers can design and manage process structure and process drivers to improve the performance of any business process.
The third edition retains the general process view paradigm while providing a sharper, more streamlined presentation of the development of ideas in each chapter–all of which are illustrated with contemporary examples from practice.

Table of contents

PART I: PROCESS MANAGEMENT AND STRATEGY  
Chapter 1: Products, Processes, and Performance

Chapter 3: Process Flow Measures
Chapter 2: Operations Strategy and Management
PART II: PROCESS FLOW METRICS
Chapter 4: Flow-Time Analysis
Chapter 5: Flow Rate and Capacity Analysis
Chapter 6: Inventory Analysis
PART III: PROCESS FLOW VARIABILITY
Chapter 7: Managing Flow Variability: Safety Inventory
Chapter 8: Managing Flow Variability: Safety Capacity
Chapter 9: Managing Flow Variability: Process Control and Capability
PART IV: PROCESS INTEGRATION
Chapter 10: Lean Operations: Process Synchronization and Improvement

Need help?Get in touch