Which of the following strategies would a firm most likely use to differentiate its product in order to increase consumer surplus and willingness to pay?

• A. Reducing the price below marginal cost
• B. Limiting advertising and promotion
• C. Enhancing product quality or features
• D. Decreasing the variety of available products

Answer: (C)

Verified step by step guidance

1. Understand the concept of product differentiation: it involves making a product more attractive by adding unique features, improving quality, or otherwise distinguishing it from competitors' products.
2. Recall that increasing consumer surplus and willingness to pay typically comes from offering more value to consumers, which can be achieved by enhancing product quality or features rather than just lowering prices or limiting information.
3. Analyze why reducing price below marginal cost is generally not sustainable for a firm and does not directly increase consumer willingness to pay; it may increase consumer surplus temporarily but is not a differentiation strategy.
4. Consider why limiting advertising and promotion would reduce consumer awareness and perceived value, thus not increasing willingness to pay or consumer surplus.
5. Recognize that decreasing the variety of available products reduces consumer choice and can lower consumer surplus, making it less likely to increase willingness to pay.