Operations Management: Processes and Supply Chains, Global Edition, 14th edition

Published by Pearson (September 13, 2024) © 2024

  • Lee J. Krajewski University of Notre Dame
  • Manoj K Malhotra Case Western Reserve University

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Products list
£29.99
Instant access

In this eTextbook — More ways to learn

  • More flexible. Start learning right away, on any device.
  • More supportive. Get AI explanations and practice questions (select titles).
  • More interactive. Bring learning to life with audio, videos, and diagrams.
  • More memorable. Make concepts stick with highlights, search, notes, and flashcards.
  • More understandable. Translate text into 100+ languages with one tap.

Title overview

Operations Management provides a framework for addressing operational process and supply chain issues, in an easy-to-understand format. Using a systemized approach, the text focuses on real-life practices and issues of current interest. It also lets you experience the role of a manager through hands-on problems, cases and exercises.

The 14th Edition shows how businesses can respond when faced with the unexpected, such as the COVID-19 pandemic, Ukraine–Russia war, and inflation, so you’re better prepared in your role as an operations professional.

Table of contents

  1. Using Operations to Create Value
    • Supplement A: Decision Making

PART 1: MANAGING PROCESSES

  1. Process Strategy and Analysis
  2. Quality and Performance
  3. Lean Systems
  4. Capacity Planning
    • Supplement B: Waiting Lines
  5. Constraint Management
  6. Project Management

PART 2: MANAGING CUSTOMER DEMAND

  1. Forecasting
  2. Inventory Management
    • Supplement C: Special Inventory Models
  3. Operations Planning and Scheduling
    • Supplement D: Linear Programming
  4. Resource Planning

PART 3: MANAGING SUPPLY CHAINS

  1. Supply Chain Design
  2. Supply Chain Logistic Networks
  3. Supply Chain Integration
  4. Supply Chain Sustainability

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