Which of the following is an example of step one in the organizational change process?

• A. Evaluating the outcomes of change
• B. Training employees on new procedures
• C. Recognizing the need for change
• D. Implementing new policies

Answer: (C)

Verified step by step guidance

1. Understand that the organizational change process typically begins with identifying or recognizing the need for change. This is the foundational step that triggers the entire change process.
2. Review the options given and classify them according to the stages of the change process: recognizing the need for change, planning, implementing, and evaluating.
3. Recognizing the need for change involves diagnosing problems or opportunities that require the organization to adapt or improve.
4. Training employees on new procedures and implementing new policies are actions that occur after the need for change has been recognized and planned for.
5. Evaluating the outcomes of change is a later step that assesses the effectiveness of the change after implementation.