According to Theory Y, managers view workers as which of the following?

• A. Primarily motivated by external rewards
• B. Uninterested in taking responsibility
• C. Self-motivated and capable of self-direction
• D. Naturally lazy and needing close supervision

Answer: (C)

Verified step by step guidance

1. Understand that Theory Y is a concept from Douglas McGregor's theories of management and motivation, which contrasts with Theory X.
2. Recall that Theory X assumes workers are naturally lazy, dislike work, and need close supervision and control.
3. Recognize that Theory Y presents a more positive view, suggesting that workers are self-motivated, enjoy work, and are capable of self-direction and responsibility.
4. Identify that according to Theory Y, managers believe employees are driven by internal factors rather than just external rewards.
5. Conclude that the correct characterization of workers under Theory Y is that they are self-motivated and capable of self-direction.