Which of the following is a characteristic of first-line managers?

• A. They primarily focus on long-term planning.
• B. They are responsible for managing multiple departments.
• C. They set the overall strategic direction of the organization.
• D. They directly supervise non-managerial employees.

Answer: (D)

Verified step by step guidance

1. Step 1: Understand the role of first-line managers. First-line managers are responsible for overseeing the day-to-day operations and directly supervising non-managerial employees. Their focus is on short-term tasks and ensuring that the work aligns with organizational goals.
2. Step 2: Eliminate options that do not align with the responsibilities of first-line managers. For example, long-term planning and setting the overall strategic direction are typically responsibilities of higher-level managers, such as top managers or executives.
3. Step 3: Consider the scope of management. First-line managers typically manage a single department or team rather than multiple departments, which is more characteristic of middle managers.
4. Step 4: Identify the correct characteristic. First-line managers are directly involved with non-managerial employees, supervising their work and ensuring productivity.
5. Step 5: Confirm the correct answer: 'They directly supervise non-managerial employees,' as this aligns with the primary role of first-line managers in an organization.