Which of the following steps should be taken when dealing with potentially violent employees?

• A. Ignore warning signs and hope the situation resolves itself
• B. Share confidential information about the employee with all coworkers
• C. Confront the employee aggressively to assert authority
• D. Conduct a risk assessment and involve appropriate security or mental health professionals as needed

Answer: (D)

Verified step by step guidance

1. Recognize the importance of identifying warning signs of potential violence in the workplace, such as changes in behavior, verbal threats, or signs of distress.
2. Understand that ignoring warning signs or confronting the employee aggressively can escalate the situation and increase risk.
3. Acknowledge the need to maintain confidentiality and avoid sharing sensitive information about the employee with coworkers to protect privacy and prevent workplace gossip.
4. Conduct a thorough risk assessment to evaluate the level of threat posed by the employee, considering factors such as past behavior, current stressors, and potential triggers.
5. Involve appropriate professionals, such as security personnel or mental health experts, to manage the situation safely and provide support or intervention as needed.