Active listening includes all of the following except:

• A. Interrupting the speaker to offer advice
• B. Providing nonverbal feedback such as nodding
• C. Maintaining eye contact with the speaker
• D. Paraphrasing what the speaker has said

Answer: (A)

Verified step by step guidance

1. Step 1: Understand the concept of active listening, which involves fully concentrating, understanding, responding, and remembering what the speaker is saying.
2. Step 2: Identify behaviors that support active listening, such as providing nonverbal feedback (e.g., nodding), maintaining eye contact, and paraphrasing the speaker's message to confirm understanding.
3. Step 3: Recognize that interrupting the speaker to offer advice disrupts the flow of communication and does not align with the principles of active listening.
4. Step 4: Compare each option to the core elements of active listening to determine which behavior does not fit.
5. Step 5: Conclude that 'Interrupting the speaker to offer advice' is the behavior that is not part of active listening.