When a business downsizes its workforce, what is the most appropriate action the company should take to support its remaining employees?

• A. Increase the workload of remaining employees without additional support.
• B. Discourage employees from expressing their concerns about the downsizing.
• C. Provide clear communication about the changes and offer support resources such as counseling or stress management programs.
• D. Avoid discussing the downsizing to prevent further stress among employees.

Answer: (C)

Verified step by step guidance

1. Step 1: Understand the psychological impact of downsizing on remaining employees, which often includes increased stress, uncertainty, and decreased morale.
2. Step 2: Recognize that effective communication is crucial to reduce anxiety and build trust during organizational changes.
3. Step 3: Identify support mechanisms such as counseling services, stress management programs, and open forums for employees to express concerns.
4. Step 4: Evaluate why increasing workload without support or discouraging expression of concerns can harm employee well-being and productivity.
5. Step 5: Conclude that providing clear communication and support resources is the most appropriate action to help remaining employees cope with downsizing.