When it comes to conflict, managers should understand that:

• A. All conflicts in the workplace are harmful and should be eliminated immediately.
• B. Managers should always take sides to resolve conflicts quickly.
• C. Unresolved conflict can increase stress levels among employees and negatively impact workplace productivity.
• D. Ignoring conflict is the most effective way to ensure team harmony.

Answer: (C)

Verified step by step guidance

1. Identify the key concept in the problem, which is understanding the impact of conflict in the workplace from a managerial perspective.
2. Recognize that the statements given include common misconceptions about conflict, such as all conflict being harmful or ignoring conflict being effective.
3. Focus on the psychological effects of unresolved conflict, particularly how it can increase stress levels among employees.
4. Understand that increased stress from unresolved conflict can lead to decreased workplace productivity, which is a critical concern for managers.
5. Conclude that effective conflict management involves addressing conflicts constructively rather than ignoring them or taking sides hastily.