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Multiple Choice
Which type of message should you avoid when expressing empathy to others?
A
Judgmental messages that criticize or blame the other person's feelings
B
Supportive statements that validate the other person's experience
C
Open-ended questions that encourage the person to share more
D
Active listening that reflects the other person's emotions
Verified step by step guidance
1
Understand the concept of empathy, which involves recognizing and sharing another person's feelings without judgment.
Identify the types of messages that promote empathy, such as supportive statements, open-ended questions, and active listening, all of which validate and encourage the other person's expression.
Recognize that judgmental messages criticize or blame the other person's feelings, which can hinder empathy and make the person feel misunderstood or defensive.
Compare the options given and determine which message type contradicts the principles of empathy by causing harm or shutting down communication.
Conclude that judgmental messages should be avoided when expressing empathy because they do not support the other person's emotional experience.