Which of the following is the most appropriate way to address elderly patients in a clinical setting?

• A. Use terms of endearment like 'dear' or 'sweetie' to make them feel comfortable.
• B. Use respectful titles such as Mr., Mrs., or Ms. followed by their last name unless invited to use their first name.
• C. Refer to them by their first name without asking for permission.
• D. Address them by their medical condition or room number.

Answer: (B)

Verified step by step guidance

1. Understand the importance of respectful communication in clinical settings, especially with elderly patients, to maintain their dignity and comfort.
2. Recognize that using terms of endearment like 'dear' or 'sweetie' can be perceived as patronizing or disrespectful, even if the intention is to make the patient feel comfortable.
3. Know that addressing patients by their first name without permission can be seen as too informal and may violate professional boundaries.
4. Avoid referring to patients by their medical condition or room number, as this depersonalizes them and can be disrespectful.
5. Therefore, the most appropriate approach is to use respectful titles such as Mr., Mrs., or Ms. followed by their last name, unless the patient invites you to use their first name.