When we listen too hard, which of the following can occur?

• A. We develop better listening habits, experience less anxiety, and avoid miscommunication.
• B. We may miss important nonverbal cues, become mentally fatigued, and misunderstand the speaker's message.
• C. We become less empathetic, increase our attention span, and enhance our memory.
• D. We always remember every detail, improve our multitasking skills, and reduce stress.

Answer: (B)

Verified step by step guidance

1. Step 1: Understand the concept of active listening and its cognitive demands. Active listening requires focused attention on the speaker's words, tone, and nonverbal cues.
2. Step 2: Recognize that 'listening too hard' implies an excessive cognitive effort that can lead to mental fatigue, which may impair the ability to process information effectively.
3. Step 3: Identify the potential consequences of over-focusing on verbal content, such as missing important nonverbal cues like body language and facial expressions, which are crucial for full comprehension.
4. Step 4: Consider how mental fatigue from intense listening can cause misunderstandings, as the listener may struggle to integrate all aspects of the communication.
5. Step 5: Conclude that the correct outcome of listening too hard includes missing nonverbal cues, becoming mentally fatigued, and misunderstanding the speaker's message, rather than improved listening habits or memory.