A manager who is instructing his employee about work tasks is communicating in which direction within an organizational structure?

• A. Upward
• B. Diagonal
• C. Downward
• D. Lateral

Answer: (C)

Verified step by step guidance

1. Understand the concept of communication directions within an organizational structure. These typically include upward, downward, lateral, and diagonal communication.
2. Define downward communication: it occurs when information flows from higher levels of the organizational hierarchy to lower levels, such as from a manager to an employee.
3. Define upward communication: it is the flow of information from lower levels to higher levels, such as an employee reporting to a manager.
4. Define lateral communication: it happens between employees or departments at the same hierarchical level.
5. Define diagonal communication: it occurs between employees at different levels and different departments, crossing both hierarchical and departmental lines.