Which of the following is considered the most effective way to address rumors or criticism in your social media community according to principles of social psychology?

• A. Ignore all criticism and hope it disappears over time
• B. React emotionally and confront the critics publicly
• C. Respond calmly and provide accurate information to clarify misunderstandings
• D. Delete all negative comments without explanation

Answer: (C)

Verified step by step guidance

1. Understand the principle of social proof and how people look to others' reactions to form their own opinions in social psychology.
2. Recognize that ignoring criticism can lead to misinformation spreading unchecked, as silence may be interpreted as agreement or avoidance.
3. Consider that reacting emotionally or confronting critics publicly can escalate conflict and damage credibility, which is counterproductive in managing social perceptions.
4. Identify that responding calmly and providing accurate information helps to clarify misunderstandings, demonstrates control, and builds trust within the community.
5. Conclude that deleting negative comments without explanation can create suspicion and reduce transparency, which may harm the community's trust.