Which statement about managers assessing their own emotional intelligence is true?

• A. Managers may overestimate their emotional intelligence due to self-serving biases.
• B. Managers typically underestimate their emotional intelligence compared to others.
• C. Managers cannot assess their emotional intelligence in any way.
• D. Managers always accurately assess their emotional intelligence without bias.

Answer: (A)

Verified step by step guidance

1. Understand the concept of emotional intelligence (EI), which refers to the ability to recognize, understand, and manage one's own emotions as well as the emotions of others.
2. Recognize that self-assessment of emotional intelligence can be influenced by cognitive biases, such as the self-serving bias, where individuals tend to view themselves in an overly favorable manner.
3. Consider research findings in psychology that show people, including managers, often overestimate their own abilities, including emotional intelligence, due to these biases.
4. Evaluate each statement by comparing it to psychological evidence: managers may overestimate their EI, may underestimate it, cannot assess it at all, or always assess it accurately.
5. Conclude that the statement 'Managers may overestimate their emotional intelligence due to self-serving biases' aligns best with psychological research on self-assessment and bias.