Which of the following is a common response of employees when faced with organizational change?

• A. Showing no emotional or behavioral reaction
• B. Demonstrating immediate enthusiasm and acceptance
• C. Automatically improving job performance
• D. Experiencing increased anxiety and uncertainty

Answer: (D)

Verified step by step guidance

1. Understand that organizational change often triggers emotional and behavioral responses in employees due to uncertainty and disruption of routine.
2. Recognize that common reactions to change include feelings such as anxiety, uncertainty, resistance, or stress rather than immediate positive reactions or no reaction at all.
3. Consider psychological theories like the Kubler-Ross Change Curve or Lewin's Change Model, which describe stages of emotional response to change, often starting with shock or anxiety.
4. Evaluate each option by comparing it to typical psychological responses: no reaction is rare, immediate enthusiasm is uncommon, and automatic improvement in performance is unlikely without adjustment time.
5. Conclude that increased anxiety and uncertainty is the most common and expected response among employees when faced with organizational change.