Which of the following behaviors helps prevent conflict and improve communication among coworkers?

• A. Avoiding all feedback to prevent disagreements
• B. Assuming your coworkers understand your intentions without clarification
• C. Interrupting others to make your point quickly
• D. Actively listening to others' perspectives before responding

Answer: (D)

Verified step by step guidance

1. Step 1: Understand the importance of communication in the workplace, which involves both sending and receiving messages effectively to prevent misunderstandings and conflicts.
2. Step 2: Recognize that behaviors like avoiding feedback, assuming understanding without clarification, and interrupting others can hinder effective communication and increase conflict.
3. Step 3: Identify that active listening is a key communication skill where you fully concentrate, understand, respond, and then remember what is being said.
4. Step 4: Note that actively listening to others' perspectives before responding helps to validate their feelings and viewpoints, reducing misunderstandings and fostering a collaborative environment.
5. Step 5: Conclude that among the options, actively listening to others' perspectives before responding is the behavior that helps prevent conflict and improve communication among coworkers.