Which of the following is true about the job characteristics model?

• A. It focuses exclusively on the physical environment of the workplace.
• B. It suggests that job satisfaction is determined solely by salary and benefits.
• C. It was developed to explain personality development in childhood.
• D. It proposes that five core job dimensions influence psychological states and work outcomes.

Answer: (D)

Verified step by step guidance

1. Understand that the Job Characteristics Model (JCM) is a theory in organizational psychology that explains how certain job features impact employee motivation, satisfaction, and performance.
2. Identify the five core job dimensions proposed by the model: skill variety, task identity, task significance, autonomy, and feedback.
3. Recognize that these core dimensions influence three critical psychological states: experienced meaningfulness of the work, experienced responsibility for outcomes, and knowledge of the actual results of the work activities.
4. Know that these psychological states then affect important work outcomes such as job satisfaction, motivation, and performance.
5. Conclude that the model does not focus exclusively on physical environment, salary, or childhood personality development, but rather on how job design influences psychological states and work outcomes.